[section label=”FAQs 4″ bg_color=”rgb(255,255,255)” padding=”20px”]
[row label=”Title”]
[col span__sm=”12″ align=”center”]
[title style=”center” text=”FAQs” tag_name=”h2″ margin_top=”25px”]
[/col]
[/row]
[row label=”FAQs” h_align=”center”]
[col span=”3″ span__sm=”12″ span__md=”10″ padding=”20px 20px 20px 20px” bg_color=”rgb(245, 247, 251)” visibility=”hidden”]
Categories
Order
Payment
Shipment
Return
[/col]
[col span__sm=”12″ span__md=”10″]
[row_inner label=”FAQs Order”]
[col_inner span__sm=”12″]
[scroll_to title=”Order” bullet=”false”]
Order
[accordion]
[accordion-item title=”How do I place an order?”]
Choose the proper attribution and click add to the cart and click the checkout button to place an order. Paypal Buy Now button can lead you to Paypal Express checkout
[/accordion-item]
[accordion-item title=”Can I checkout by credit card?”]
Yes. credit cards are supported in Paypal and Stripe. If you wish to use credit cards directly you can follow the standard checkout process and input your card information in the checkout page.
[/accordion-item]
[accordion-item title=”Do I need an account to place an order?”]
Not necessary, but recommended, we support Guest order.
[/accordion-item]
[accordion-item title=”How do I track my order?”]
After shipment you will receive an email with your tracking number in it. You can also have the tracking number under the user dashboard.
[/accordion-item]
[/accordion]
[/col_inner]
[/row_inner]
[row_inner label=”FAQs Payment”]
[col_inner span__sm=”12″]
[scroll_to title=”Payment” bullet=”false”]
Payment
[accordion]
[accordion-item title=”What payment methods do you accept?”]
We accept Paypal and Stripe, Master Card, VISA
[/accordion-item]
[accordion-item title=”Is it secure to order from this shop?”]
Your orders and payments were secured by SSL to protect your privacy and safety.
[/accordion-item]
[/accordion]
[/col_inner]
[/row_inner]
[row_inner label=”FAQs shipping”]
[col_inner span__sm=”12″]
[scroll_to title=”shipment” bullet=”false”]
Shipment
[accordion]
[accordion-item title=”What shipping methods are supported?”]
We cooperate with several main shipping couries which can ship to 90% of the world.
Moreover,
We have three shipping methods: Standard, Expedited and Saver.
Note: Some countries may not support Saver.
[/accordion-item]
[accordion-item title=”How long does it take to receive my package?”]
Usually we will send the parcel in 1~2 days. Due to the developing situation of COVID-19, the shipping times may vary.
Europe: 5~10 days
North America: 5~15 days
Asia: 2~5 days
[/accordion-item]
[accordion-item title=”Do you ship to my country?”]
In general we do ship worldwide.
[/accordion-item]
[/accordion]
[/col_inner]
[/row_inner]
[row_inner label=”FAQs Return”]
[col_inner span__sm=”12″]
[scroll_to title=”Return” bullet=”false”]
Return
[accordion]
[accordion-item title=”Who should I to contact if I have any queries?”]
You can contact us using the online customer service
or
send an Email to support@autoboss.com
Normally, you will get response within one business day.
[/accordion-item]
[accordion-item title=”How can I cancel or change my order?”]
Please contact us through customer services.
[/accordion-item]
[accordion-item title=”How can I return a product?”]
We have the 30 days satisfaction Guaranteed Program.
You can request the return within 30 days after your purchase through customer services.
[/accordion-item]
[/accordion]
[/col_inner]
[/row_inner]
[/col]
[/row]
[/section]